YOGA

• Concession prices DO NOT apply to all Health Card holders or all Seniors. They apply specifically to full time students or those receiving disability or unemployment benefits.

• Class charges are non-refundable. There are no refunds or credits due to any circumstances, other than illness or injury as stipulated below. Should you miss your class for any reason, you will be sent a suitable recording as a replacement class.

• If you are unable to attend a prepaid class, or practice with a class recording due to illness or injury, a note from your healthcare provider must be emailed to jane@yoyana.com.au in order to arrange a refund.

• All face-to-face/in-studio classes will revert to being Zoom Only should Covid-19 community transmission become an issue in WA. Please make sure that you are “Zoom ready”. ASk your teacher if you need help with this.

• Should you miss one of your regular classes, you may make it up at another class with the same teacher within the same term.

• Payment is due before your first class.

• Please check the dates of your teacher’s classes before you buy a class pass. Dates are on the timetable. All class cards are to be used within, and expire at the end of, the term dates stipulated on the timetable.

• Class cards may be shared with one other family member, only when that person is nominated at the time of purchase.

  PHYSIO

• The Intake Form for physiotherapy bookings must be completed in the online booking process prior to your first appointment.

• If you need to reschedule or cancel your appointment, our policy is to provide us with 24 hours notice, otherwise, the full consultation fee will be payable.

• If you miss your appointment, you will be liable to pay the full fee of the consultation.

• We do not have a HICAPS facility. Your receipt will contain all the details you need to claim the physiotherapy services with your private health fund.